Shipping Policy
Celorin
714 Cirencester Ave, Middlesboro, KY 40965, USA
Effective Date: January 24, 2026
1. Scope
These Shipping & Delivery Terms govern the shipment of products purchased from Celorin. By placing an order through our website, you acknowledge and agree to the terms outlined herein.
2. Order Processing
2.1 All orders are processed only after successful payment authorization.
2.2 Standard processing time is 1–3 business days, excluding weekends and public holidays.
2.3 Processing times may be extended during peak seasons, promotional events, or due to operational constraints.
2.4 Celorin reserves the right to cancel or delay any order if necessary for verification purposes.
3. Shipping Methods & Estimated Delivery
3.1 Delivery timelines begin after order processing is completed.
3.2 Estimated delivery timeframe: 5–10 business days.
3.3 Delivery estimates are provided for reference only and are not guaranteed.
3.4 Celorin is not liable for delays caused by shipping carriers or external circumstances beyond our control.
4. Shipping Fees
4.1 Shipping costs (if applicable) are calculated and displayed at checkout prior to order confirmation.
4.2 Customers are responsible for reviewing all charges before completing a purchase.
5. Customer Responsibility
5.1 Customers must provide accurate and complete shipping information at checkout.
5.2 Celorin shall not be responsible for delivery failures resulting from:
Incorrect addresses
Incomplete contact information
Refusal of delivery
5.3 If a package is returned due to customer error, additional shipping fees may apply for reshipment.
6. Risk of Loss
6.1 Risk of loss and title for products pass to the customer upon transfer of the package to the shipping carrier.
6.2 Celorin is not responsible for lost or stolen packages confirmed as delivered by the carrier.
7. Damaged or Missing Shipments
7.1 Customers must report damaged or missing items within 5 days of delivery.
7.2 Claims must include order details and supporting evidence (if applicable).
7.3 Celorin reserves the right to investigate claims before issuing replacements or resolutions.
8. International Orders (If Applicable)
8.1 International shipments may be subject to customs duties, import taxes, or regulatory fees.
8.2 Such charges are the sole responsibility of the customer.
8.3 Customs delays are outside Celorin’s control.
9. Amendments
Celorin reserves the right to update or modify these Shipping & Delivery Terms at any time. Updated versions will be posted with a revised effective date.
10. Contact Information
For shipping-related inquiries:
Celorin
714 Cirencester Ave
Middlesboro, KY 40965, USA
Email: query@celorin.shop
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT-6)
Celorin remains committed to providing structured, transparent, and dependable shipping services for all customers.
